Platform
VEMIO replaces the five tools your NOC has open right now with one platform that monitors, alerts, tickets, governs, scores, and reports. across every client, every device, every site.
Monitor
Every device, every interface, every metric, visualized in one interactive topology. CPU, memory, storage, and bandwidth tracked continuously with long-term retention.
Interactive network topology with device-level drill-down
CPU, memory, storage, and WAN bandwidth trending
Threshold-based alerting on sustained utilization
Hardware-accurate device icons across all major vendors
Alert
Alerts classified by device role, deduplicated across thresholds, batched into digest emails, and auto-ticketed in your ITSM. Your NOC sees what matters.
Severity based on device role: firewalls are critical, APs are not
Recovery detected in under 60 seconds. Tickets auto-close
Flapping suppression: noisy devices get automatically paused
One digest email, not 47 individual notifications
Govern
Full change lifecycle from request to completion. CAB voting, root cause analysis with SLA clocks, and audit evidence generation. Built for compliance frameworks.
RFC workflow with CAB voting and automatic approval on quorum
Root cause analysis with 48-hour SLA tracking
Audit evidence export for ISO 27001 and SOC 2
Device end-of-support tracking with lifecycle catalog
Report
Automated reporting across five types, white-labeled per client, delivered on schedule. Your clients get professional reports without your team spending a single hour.
Executive Summary, SLA Governance, Incident, Asset, and Capacity reports
White-labeled with your client's branding. They never see VEMIO
Scheduled delivery: weekly, monthly, or quarterly
BCS score and trend embedded in every report
Topology
Hierarchical network topology rendered from live data. Click any device to drill into stats, alerts, and configuration. Trace paths between any two nodes.
Hierarchical layout: firewalls at top, access layer at edge
Path tracing between any two devices with hop-by-hop detail
Click any node to expand into device stats and alert history
VPN tunnels rendered as dedicated topology edges
Multi-Tenant
Switch between clients with one click. Each tenant has their own data, their own branding, their own SSO login. Your MSP admin sees the full picture. Client users see only their network.
Complete data isolation. No client ever sees another client's data
White-label branding: your logo, your colors, your domain on every touchpoint
Per-client SSO: each tenant authenticates through their own identity provider
Aggregate MSP view: portfolio-wide BCS, alert counts, and device health at a glance
Comparison
| Capability | Traditional Stack | VEMIO |
|---|---|---|
| Monitoring | Separate tool | Built in |
| Alert classification | Manual | Automated by device role |
| Ticket creation | Separate ITSM tool | Built in, automated |
| Change governance | Spreadsheet or Jira | RFC + CAB workflow built in |
| Root cause analysis | Manual document | Tracked with 48h SLA clock |
| Compliance reporting | Built monthly by hand | Generated automatically |
| Health scoring | Not available | Business Continuity Score (0-100) |
| Recovery detection | Polling interval (5-15 min) | Under 60 seconds |
| Tools required | 5+ separate platforms | One unified system |
Frequently Asked Questions
VEMIO monitors every device, interface, and link in your network. It tracks CPU, memory, storage, and bandwidth utilization with metrics polled every 5 minutes and retained for up to 90 days.
VEMIO classifies alerts by device severity, deduplicates threshold breaches, batches email notifications to prevent alert storms, and auto-creates tickets for critical and high-severity events. Recovery is detected in under 60 seconds.
VEMIO includes a full change management lifecycle with request for change workflows, approval voting, root cause analysis tracking with SLA clocks, and audit evidence generation for compliance frameworks.
Reports are generated automatically and delivered on schedule via branded emails. Report types include executive summaries, incident reports, SLA governance, asset lifecycle, and capacity planning.
Every query, report, and dashboard view is scoped to your organization at the database level. No other organization can access your data. This is enforced architecturally, not through filters.
30 minutes. Your infrastructure. No commitment.