Platform
One screen.
Every answer.
Device health, topology, helpdesk, configuration backups, change approval and Business Continuity Score, across your sites and clients.
Discovery
Know what is connected.
Start with your site.
A lightweight collector on a Windows or Linux PC at your site installs in minutes and keeps itself up to date. VEMIO discovers your subnets with SNMP v1/v2c and ping, and classifies device type and vendor.
Anything with an IP address: firewalls, routers, core and access switches, wireless APs, servers and NAS
UPS battery and load, printers, CCTV cameras and NVRs, IP phones, IP-PBX and access control
Availability, CPU, memory, storage, interfaces, port status and errors
Firewall health for Sophos, FortiGate and SonicWall
Topology
Your network, tier by tier.
Every connection in view.
The topology builds itself from what your switches already know: LLDP, CDP and address tables. The internet edge sits above the firewalls, then the core switches, then the access switches, with every endpoint mapped to its switch port.
Map endpoints to their switch ports
Distinguish fibre from copper links
See device health alongside the connections
Black box
Your network's flight recorder.
Keep the evidence together.
Event logs record device state changes. Configuration backups, change history, audit evidence and RCA reports help your team review what happened.
Configuration backup for Sophos, FortiGate, HP ProCurve and Aruba
Config Manager and a change log
RFC and CAB change-approval workflow
Executive and SLA reports, scheduled delivery, PDF and Excel export, RCA reports and KPI dashboard
Command centre
Act from the browser.
No VPN needed.
Open an SSH terminal or a device's web console, and run ping or traceroute diagnostics. Device alerts open tickets automatically and recovery closes them.
Built-in helpdesk and client support portal
Email in and out with CC and mail history in the ticket thread
SLA tracking that pauses while waiting on the client, SLA analytics and CSAT
Traffic
See who is using the network.
Understand each WAN link.
NetFlow v5 traffic analytics and WAN circuit health per link give you a view of traffic and connectivity.
Top talkers, conversations and applications
Per-host drill-down and country/ISP lookup for external addresses
CSV export
Traffic analytics
- NetFlow v5
- Top talkers and conversations
- Applications and per-host detail
- WAN circuit health
Lifecycle
Know what needs attention.
Plan the next step.
Review firmware, end-of-support status and licences alongside device health.
Firmware currency
End-of-support tracking
Licences per device
Device lifecycle
- Firmware
- End of support
- Device licences
Business Continuity Score
Six dimensions.
One view of resilience.
Business Continuity Score is a 0 to 100 view of network resilience across Visibility Coverage, Redundancy Readiness, Firmware Currency, Configuration Integrity, Alerting Maturity and Response Discipline. Updated daily, with history to show the trend. Weights can be tuned per client.
Visibility Coverage and Redundancy Readiness
Firmware Currency and Configuration Integrity
Alerting Maturity and Response Discipline
Business Continuity Score
Updated daily. Weights can be tuned per client.
Visibility Coverage
94Share of monitored devices that are actually reporting.
Redundancy Readiness
82Share of critical devices that have a redundant path or unit.
Firmware Currency
71Share of devices on current firmware.
Configuration Integrity
88Critical devices with recent configuration backups and no unsaved changes.
Alerting Maturity
76Share of tickets raised by monitoring before a user reported the problem.
Response Discipline
69Share of tickets resolved within SLA.
Mobile
Stay informed away from the desk.
VEMIO on Android.
Take your VEMIO workspace with you. The Android app is available on Google Play, with push alerts to keep you informed away from the desk.
Receive push alerts, including while the app is open
Tap an alert to open its linked page in VEMIO
Access the VEMIO workspace on your phone
Download reports and attachments to your device
Google Play and the Google Play logo are trademarks of Google LLC.
Multi-Tenant
Every client isolated.
Every view unified.
Switch between clients with one click. Each tenant has their own data and access. Your MSP admin sees the full picture. Client users see only their network.
Complete data isolation. No client ever sees another client's data
Role-based access and MFA
Single sign-on with Microsoft Entra ID (Azure AD)
Aggregate MSP view: portfolio-wide BCS, alert counts, and device health at a glance
A sister product for video
VEMIO shows camera health. Video lives in Avalok One, our sister product for video surveillance.
Frequently Asked Questions
Common questions, clear answers.
Anything with an IP address: firewalls, routers, switches, wireless APs, servers, NAS, UPS, printers, CCTV cameras and NVRs, IP phones, IP-PBX and access control.
An alert opens a ticket automatically. The ticket closes automatically when the device recovers. The helpdesk includes a client support portal, SLA tracking and CSAT.
Sophos, FortiGate, HP ProCurve and Aruba. Config Manager, a change log, RFC and CAB approval, and audit evidence are built in.
Run VEMIO with your own team, or choose a service managed by the Vinay Enterprises NOC.
Each client's data is completely isolated from every other client. MSP users can view their clients together, with role-based access, MFA and Microsoft Entra ID single sign-on.
See it with
your own data.
30 minutes. Your infrastructure. No commitment.